Charity bibs - Terms and Conditions
REGISTRATION CONDITIONS
Registrations with a Charity Bibs are subject to the same rules as normal registrations (registration fees, cancellation, regulations, etc.). For more information, refer to the registration conditions available here: Registration conditions.
Registrations with a Charity Bib follow the same cancellation rules as normal registrations.
If you HAVE purchased cancellation insurance during your registration and depending on the reason for cancellation, you may be entitled to a full refund of your registration.
If you did NOT purchase cancellation insurance during your registration, no refund will be possible.
Important: Since the donation and registration fees are independent, donations are not refundable.
REGISTRATION PROCESS
32 charity bibs are available for runners who wish to participate.
Registrations for Charity Bibs are on a first-come, first-served basis. Registrations will remain open until all available slots are filled. There will be no waiting list.
The donation cost is 500 EUR.
IMPORTANT : The donation and registration fees are separate.
You can register by clicking on the 'CHARITY BIB REGISTRATION' button. Ensure that you are logged into your MyUTMB account. Once on the registration page, select the organization you want to support and make the donation. A confirmation email will be sent automatically.
IMPORTANT: Before making the donation, we strongly recommend reading the registration conditions above.
Once the donation is confirmed, we will send you an invitation to register for the Trail Alsace Grand Est by UTMB races.
If, during your registration process, the page loops, please try a different device and/or browser. We recommend using a computer and the Chrome browser to optimize your registration process.
If your payment was declined, please try again later, attempt with a different credit card, or contact your bank.
If you completed the registration process but didn't receive a confirmation email, there could be several explanations:
- First, please ensure that the payment was successfully processed and your account was debited.
- If you were not charged, please try the registration process again.
- If the payment was successfully processed, check your Spam folder, or contact us via our contact form in case the confirmation email did not ended up in your Spam folder.
DONATION
75% of the donation will be given to the charity of your choice. After the donation, runners must pay the registration fees for their chosen race to receive a Charity Bib.
No, the donation and registration fees are separate.
UTMB Cares is registered in France. Therefore, only individuals subject to French taxes can benefit from a tax deduction. A receipt will be sent to eligible runners.
Runners can make a donation through UTMB Cares even if they don't wish to run. The donation link can be found on the page UTMB Cares here: UTMB Cares.
A donation is not refundable. However, we are ready to assist you in finding an alternative solution for your situation. Please contact our team via our contact form and explain your circumstances.
